Brought to you by the Center for Professional Development with a special thank you to the content writer and presenter, Marilyn Ferguson-Wolf, MA, RD, CD
What are the skills needed to be an effective communicator? We will go through some different techniques of communication that are applicable to any place and situation. When you leave you will have these tools available to you.
A big part of being a leader is conducting or attending meetings. I feel meeting management is part of communication because the manner in which you conduct a meeting talks to your style and to your commitment to effective leadership. Following the theme of Appreciative Leadership, we want the meetings to be participatory. What is true in communication — knowing the purpose, and identifying the desired outcome — is the same in meeting management.
CPE Level: 1
Suggested Learning Need Codes: 1130, 7190, 7200
- Identify three skills needed for effective communication.
- Describe tools and techniques used for successful communication.
- Define communication steps necessary to design and conduct participatory meetings.
This e-learning self-study includes web links to Exploring Nonverbal Communication, a listening skills test, an article on communication skills and additional online learning opportunities.
The course includes PDF files of the speaker presentations and handouts as well as a downloadable CPE certificate.
The certificate of training program consists of four separate modules that build on each other. To receive the certificate associated with this training, all four modules and related tests must first be completed and a subsequent final post test exam in Module 4 must be passed with a minimum of an 80 percent in order to receive the certificate of training. The certificate of training can then be downloaded and printed from the site.
Immediately following purchase, you will receive an access email for the module. This email contains a link which will remain active for 30 days once the link has been activated by the user.
This product is approved for individual use only. Only the registered participant is eligible for continuing professional education units.
Please note: Upon completion of your order, a link to access your purchase will be sent to the email address you have on file with the Academy. Please be sure your email address is accurate before submitting your order. If you have difficulty with your purchase, please contact firstname.lastname@example.org. Thank you.