Food Allergies in Food Service: Back of House Training for Front of House Results

Date: December 10

Food Allergies affect every food service setting, which means quality food allergen training is paramount not only to safety, but also to each customers’ experience. Learn how training of our back of house (BOH) teams results in improved front of house (FOH) customer experiences and outcomes, including an overview of guidelines and opportunities for labeling, service, and more -- sure to fit operations of any size or style.

CPE Level: 2
CPEU: 1.0

Performance Indicators:

• 7.1.3 Investigates and analyzes work environment to identify safety issues and risks to self, staff, customers, public and organization.
• 7.2.10 Collaborates with organizations and vendors to develop and implement safety specifications and procedures for the optimization of food and water safety and to provide adequate food storage and supply.
• 9.4.2 Selects and uses appropriate content and teaching methods to meet individual and group needs.

Learning Objectives

1. Identify key components and training opportunities for quality food allergy training for foodservice.
2. Develop & implement a training and implementation plan for a food service facility.
3. Deliver effective and quality food allergen safety programs in your operation.

Speakers

Molly Winkeler MS, RD, LD

Molly Winkeler is the Registered Dietitian for Purdue Dining & Culinary. Her primary responsibility at Purdue is helping students with food allergies find foods that are safe. She is also responsible for training all levels of employees about proper food safety related to allergies and strives to educate through interactive and engaging learning activities. She has played an integral role in writing and implementing the policy for dietary accommodation requests in conjunction with the Disability Resource Center. Molly assisted in the creation of an online ordering system for students with allergies to use in the dining courts. She is currently working to develop a program to standardize the line item cards which display food allergy information for each menu item.

Kristi Grim

Kristi Grim is the Director of National Programs for FARE, where she has overseen the development and launch of a variety of training and education programs. Her FARE work includes the creation of FARECheck, a program providing review, oversight, and implementation of food service best practices, training and auditing. She is a trusted speaker on food allergies, most recently presenting on best practices for the National Association of College and University Food Service.