This product is free for COGA members.
This webinar was presented live on March 26, 2020.
Whether in personal or professional settings, among colleagues or patients and clients, conflict is an event many dietitians and healthcare professionals face frequently. While many would seek to avoid conflict altogether, the goal should be to successfully manage it. There are many positive outcomes to conflict resolution when leaders and colleagues employ the right approach and adopt appropriate communication strategies.
CPE Level: 1
Learning Need Codes: 1070, 1130, 7020, 7200
- 2.1, Utilizes appropriate communication methods and skills to meet the needs of various audiences
- 2.3, Employs strategies and facilitates team – building skills
- 3.1, Demonstrates and applies leadership skills
- Recognize and articulate how positive leadership depends upon successful conflict management skills
- Develop an alternative perspective on the need for and value of conflict
- Explain the qualities of communication that are associated with successful conflict management
Dustin Moore, MS, RD
Moore is currently pursuing a PhD in Public Health from the University of California, Irvine. He currently works in academia teaching a variety of nutrition related topics to students at California State University, Long Beach. He also coordinates the Individualized supervised Practice Pathways for California State University, Long Beach. In addition to his academic endeavors, Moore has worked as a professional contributor for Introwellness, a website that provides simple and easy to understand health and wellness content reviews, and as an outpatient counselor specializing in gastrointestinal disorders.
Moore has experience with Conflict Management and Resolution through assisting with the management of a very active online professional nutrition community responding to criticisms, complaints and general points of feedback on a weekly basis as well as through his church community where he is active as a counselor interacting with youth and adults in aggravated situations.