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Bold Approaches to Fierce Conversations

Bold Approaches to Fierce Conversations

In this interactive session, a consultant will equip you with skills and tools you can use to master tricky situations in ways that will maximize your strengths while suiting your personality.

Member Price $24.00

Nonmember Price $54.00

Details

No matter their position, status or setting, nutrition professionals often face challenging situations that require difficult conversations. Establishing consensus with colleagues in a collaborative environment, giving a patient or client a tough bit of news, addressing a sensitive situation in the office – these very different scenarios all require effective communication and a confident presence. In this interactive session, renowned consultant Cindy Novotny will equip you with skills and tools you can use to master tricky situations in ways that will maximize your strengths while suiting your personality. Leave prepared to have any fierce conversation!

Planned with the Academy's Committee for Lifelong Learning

CPEU: 1.0
CPE Level: Level 2

Performance Indicators

  • 2.1.6 Evaluates the effectiveness of the communication.
  • 2.2.5 Demonstrates conflict resolution and mediation skills.
  • 3.1.1 Identifies strengths and opportunities for self-improvement and improvement in others.

Learning Objectives

  • Construct conversations from a foundation of confidence and compassion
  • Identify behavior styles, and adjust to your own style for best outcomes
  • Demonstrate approaches that leverage your expertise and establish a position of trust

Speaker

  • Cindy Novotny

Release Date: October 21, 2020

SKU FNCE20103

Educator Publication Review Program

We are honored to offer a complimentary electronic examination copy (temporary access) for books being considered for adoption, and a complimentary print or electronic desk copy for books adopted for use in an undergraduate or graduate course or in a dietetic internship